- Check the line: host, port, username and password as shown on the package page, and your tool set to an HTTP proxy.
- Run the test command on the package page. If it prints an IP address, the proxy works and the problem is between the proxy and the website.
- Try a new session (a different session name) or another country: a website may be refusing that one IP.
- Some websites are blocked on the network and cannot be reached through residential proxies at all. If a site never loads while the test command works, it may be one of them.
Still stuck? Contact us with the website, the time, and the line you used, without the password. We check whether the site is blocked.